Privacy Policy
Vaka Tara Collective Pte Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, store and disclose your personal information when you engage our services or interact with our website.
By providing your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not provide your personal information. This may affect our ability to deliver services to you.
1. Collection of Personal Information
We collect personal information only when it is reasonably necessary for us to provide creative, videography, photography and consultancy services.
We may collect information directly from you, through our team, or from third parties you have authorised. The information we collect may include:
your name
address and contact details
email address
billing and payment information
project or shoot details, including locations and schedules
information relevant to contracts, releases or consent forms
website analytics, including IP addresses
cookies that help improve user experience
We may collect sensitive information only when it is relevant to the services we provide and where you have given explicit consent.
Personal information may be collected through:
bookings made with us by email, online forms, telephone or in person
signed photography or videography release and consent forms
submissions through our website (enquiries, newsletters, contact forms)
third party service providers assisting with bookings or project logistics
cookies, server logs and website analytics tools
2. Use of Personal Information
We use your personal information for the primary purpose of delivering creative services, including:
managing bookings, logistics and project administration
communicating with you about your project
processing payments and issuing invoices
delivering files, galleries, products and services
providing updates, offers or marketing material you have opted to receive
improving website functionality and user experience
We do not sell or trade personal information. We will only use your information for the purpose for which it was provided or a related secondary purpose, unless you provide additional consent.
3. Disclosure of Personal Information
We may disclose your personal information to:
third party service providers involved in delivering your project (venues, models, contractors, production partners)
technology providers (gallery platforms, cloud storage, website services)
law enforcement or government agencies where required or authorised by law
We take all reasonable steps to ensure third parties maintain appropriate privacy and confidentiality standards.
4. Security
We take reasonable steps to safeguard your personal information against loss, misuse, unauthorised access, modification or disclosure. These measures include:
secure networks and encrypted storage
firewalls, antivirus and access controls
confidentiality requirements for staff and contractors
password-protected systems and restricted access
regular review of our security practices
When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.
While we take appropriate precautions, no method of electronic storage or transmission is entirely secure. To the extent permitted by law, we are not liable for unauthorised access or security breaches beyond our reasonable control.
5. Unsubscribing
You may opt out of receiving marketing or promotional communications at any time by emailing us at bula@vakatara.co with “Unsubscribe” in the subject line.
6. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us directly.
We will respond within a reasonable timeframe and may charge a reasonable fee to cover administrative costs associated with providing access.
7. Third-Party Websites
Our website may include links to external sites. These sites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website at:
https://www.vakatara.co/privacy-policy/
9. Cookies
Our website uses cookies to enhance user experience, improve functionality and provide content relevant to your interests.
Cookies may identify your browser, but they do not personally identify you. You may disable cookies through your browser settings; however, this may affect functionality of the website.
10. Complaints
If you have concerns about how your personal information has been handled, please contact us. We will endeavour to resolve your complaint promptly and in accordance with applicable privacy principles in Fiji.
11. Contact Us
Vaka Tara Collective Pte Ltd
Nadi, Fiji
Email: bula@vakatara.co
Website: https://www.vakatara.co